I would love to hear from you. For general inquiries, jewelry questions, returns/exchanges or collaboration/wholesale please use the form below and we will be in touch!
TAKING CARE OF YOUR JEWELRY:
We hope you love every minute wearing your handmade Amelia Lawrence jewelry. Because we know that you will wear your jewelry frequently, if it gets dirty, clean it with warm water and gentle soap. Pieces may develop a patina over time depending on climate & skin acidity. If you wish to remove it, silver can be polished with any polishing cloth and can be found in our shop here & brass with liquid brass polish or the polishing cloth. It helps to keep your piece in your signature box to prevent having to polish as frequently. To keep your jewelry looking new, keep away from perfumes and hair sprays & remove before showering or swimming.
We accept all credit cards & Paypal. We provide a secure server for all payments. Your information will NOT be shared with third parties or kept on file.
Due to the handmade nature of our jewelry, please allow up to 7-10 business days before your item is shipped. Once your item is shipped, you will receive a shipping confirmation email with tracking information. If stock availability has changed, you will be notified via email with an approximate restocking date. Packages are tracked and insured. Insurance only covers items until the tracking shows that items are delivered. Make sure that you are sending your items to a secure location. We are not responsible for items that show "delivered" on the tracking information.
RETURNS & EXCHANGES
If you are not fully satisfied with your jewelry purchase, please contact us using the form above within 14 days of receiving the item. The item must be returned unworn and in its original packaging. Custom made pieces and special orders are non-refundable. If you received an item as a gift it can only be returned for shop credit. Once the item is received, a full refund will be issued or an exchange will be processed. Shipping charges will not be refunded, buyer is responsible for return shipping costs unless our in error.
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